Our interview guest is Stefan Read, SVP of Engagements and Strategy Practice Lead at Jackman, who joins us to discuss their ongoing Human Insights Study and why it is important for retailers to have a complete view of their customers—including their motivations and reasons for action (or inaction). In news, we discuss how Walmart’s steady sales growth differs from other retailers (and how people are returning to their brick-and-mortar offerings) and how customers “trading up” may influence home improvement retailers going forward after Lowe’s and Home Depot both noted high-dollar sales ticking upward recently.
The Retail Focus Podcast is proud to partner with Quantum Metric to present this week’s show. Visit them at quantummetric.com/podoffer, promo code RETAILFOCUS, to see if your business qualifies to receive their “12 Days of Insights” offer. Restrictions apply.
Retail Focus 1/13/20 – Mark Tritton’s Restoration Project; Using Effective Design to Re-Think Retail
Retail Focus 12/29/19 – Annual Top & Bottom 5 Retailer List; Taking Market Share from Closing Stores
Retail Focus 12/21/19 – Amazon’s Standoff with FedEx; Chewy’s Pleasant Surprise
Retail Focus 12/14/19 – Casey’s Plans Further Expansion; Building a More Holistic View of Customers
Retail Focus 12/9/19 – Aldi Delays AZ Plans; Kroger Earnings; Big Lots Shifts Focus (Again)
Retail Focus 11/27/19 – TJX, Ross, and Burlington Initiatives; A.C. Moore Announces Closures
Retail Focus 11/24/19 – Target, Home Depot, and Lowe’s Earnings; CBRE Food & Beverage Report
Retail Focus 11/17/19 – Walmart & Grocery Outlet See Success; Tech & AI in Grocery
Retail Focus 11/8/19 – Kroger’s Rebrand Efforts; Holiday Spend Data from Cardlytics
Retail Focus 11/2/19 – Carter’s Flexes Wholesale Muscles; ROIC Shows Neighborhood Retail Strength
Retail Focus 10/20/19 – Albertsons’ Continued Positive Momentum; MLB to Open NYC Store
Retail Focus 10/7/19 – Study Suggests Declining Price Elasticity in Apparel; Costco Earnings
Retail Focus 9/28/19 – Pier 1’s Difficult Quarter; More Forever 21 Rumors; Halloween Projections
Retail Focus 9/23/19 – Positive Holiday Shopping Forecasts; hhgregg Reopens Physical Store
Retail Focus 9/6/19 – Michaels Attempts Differentiation, Impact of Hurricane Dorian on Retail
Retail Focus 8/28/19 – Target Sets Company Records; Tale of Two Off-Price Stores
Retail Focus 8/18/19 – Walmart Does It Again; JCPenney’s Resale Partnership
Retail Focus 8/11/19 – CVS & Walgreens Make the News; Retail Landlords Serving as Creditors
Retail Focus 7/26/19 – Albertsons’ Pleasant Quarter; GNC More Profitable Despite E-Commerce Woes
Retail Focus 7/20/19 – Prime Day; Chewy’s First Earnings Call; Rent-A-Center Makes Move
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