There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the frustration that comes with that. I've experienced that personally and as a leader of learning professionals. It is really frustrating to spend your time and effort doing something that you think is not gonna work.
Ben Sieke, Director of Talent Development and Learning, Delta Dental
We're Only Human -- Episode 156
When training is the answer to a problem, it can improve performance, satisfaction, and results.
When it's not the answer, it just increases frustration, drives down motivation, and increases unnecessary costs.
In today's episode of We're Only Human, Ben talks with Ben Sieke from Delta Dental about when issues are training problems and when they aren't. More importantly, Sieke shares insights as a learning executive for how to adapt and respond to the situations in a positive, productive way. If you've ever been told "it's a training problem" and weren't sure that assessment was correct, this episode is for you.
Note: This episode is a replay from HR Summer School 2022. HRSS 2023 is now open for registration.
Show Notes
Human Benefits for a Human Workforce with Maribeth Bearfield on We're Only Human
Stop Anonymizing Employee Feedback--Insights from Joyous on We're Only Human
Introversion-The HR Super Power with Tim Gardner on We're Only Human
Hire Internal Employees to Drive Engagement and Career Ownership with Jerome Ternynck on We're Only Human
Owning HR's Cybersecurity Responsibilities with Erika Lance on We're Only Human
Connecting Healthcare Operations and Recruiting at Mercy on We're Only Human
Making Magic for Candidates with Paradox.ai on We're Only Human
3 Keys to Creating and Becoming a Best Place to Work: Angie Redmon on We're Only Human
What is the Extended Workforce? Insights from Utmost on We're Only Human
HR Analyst Day *Podcast Takeover* Featuring Engagedly on We're Only Human
Engaging a Field-Based Workforce-Lessons from Nussbaum Transportation on We're Only Human
Empowering Your Internal Experts for Better Learning Outcomes on We're Only Human
Measuring Productivity in the Modern Workplace: Prodoscore on We're Only Human
Mediocrity, Clarity, and Personal Brand with Carla Patton on We're Only Human
How Paypal Maps and Creates Employee Journeys on We're Only Human
Ashley Furniture Saved ~$5 Million with Employee Retention: Featuring Humantelligence on We're Only Human
How to Drive Business Innovation from Within HR on We're Only Human
How Do I Support a Remote Work Culture? A Q&A Episode on We're Only Human
How Takeda Radically Transformed Its HR Operating Model on We're Only Human
Why Learning is the Superpower We All Need: The Upskilling Imperative on We're Only Human
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