There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the frustration that comes with that. I've experienced that personally and as a leader of learning professionals. It is really frustrating to spend your time and effort doing something that you think is not gonna work.
Ben Sieke, Director of Talent Development and Learning, Delta Dental
We're Only Human -- Episode 156
When training is the answer to a problem, it can improve performance, satisfaction, and results.
When it's not the answer, it just increases frustration, drives down motivation, and increases unnecessary costs.
In today's episode of We're Only Human, Ben talks with Ben Sieke from Delta Dental about when issues are training problems and when they aren't. More importantly, Sieke shares insights as a learning executive for how to adapt and respond to the situations in a positive, productive way. If you've ever been told "it's a training problem" and weren't sure that assessment was correct, this episode is for you.
Note: This episode is a replay from HR Summer School 2022. HRSS 2023 is now open for registration.
Show Notes
Your Brain on Change Management-Google's Travis Hahler on We're Only Human
Groundbreaking Research on Organizational Agility with Oracle on We're Only Human
Identifying the Skills of Enterprise Organizations with Starmind on We're Only Human
Blockchain, Skills, and the Future of Work with the Velocity Network Foundation on We're Only Human
Virtual Open Enrollment and Benefits Communication Strategies on We're Only Human
Combining Learning, Technology, and Culture with Christopher Lind on We're Only Human
Compassion and Connection: Keys to a Better 2020 on We're Only Human
We're Only Human 87: This Company Screens Thousands of Candidates to Improve Inclusive Hiring Outcomes
We're Only Human 86: Working on the HR Tasks that Matter with Amit Parmar
WOH 85: Stop Apologizing for Being in HR
We're Only Human 84: Job Seeker Nation Report Shows Anxiety and Opportunity
WOH 83: Balancing Candidate Experience and Objective Hiring with AI
WOH 82: Hiring for Neurodiversity - A Case Study
81: Rethinking Work, Productivity, and Engagement in the Modern Workplace
WOH 80: 11+ Ideas to Engage and Support Your Remote Teams
WOH 79: How Employers Are Responding to Shutdowns, Quarantines, and Coronavirus
WOH 78: Families First Coronavirus Response Act - What Employers Need to Know
WOH 77: Implementing the Agile Talent Acquisition Methodology at BBVA
WOH 76: What a Study of 1,000 SMB Companies Tells Us about HR
WOH 75: What if Your Employees Could Use PTO For Anything They Want
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