There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the frustration that comes with that. I've experienced that personally and as a leader of learning professionals. It is really frustrating to spend your time and effort doing something that you think is not gonna work.
Ben Sieke, Director of Talent Development and Learning, Delta Dental
We're Only Human -- Episode 156
When training is the answer to a problem, it can improve performance, satisfaction, and results.
When it's not the answer, it just increases frustration, drives down motivation, and increases unnecessary costs.
In today's episode of We're Only Human, Ben talks with Ben Sieke from Delta Dental about when issues are training problems and when they aren't. More importantly, Sieke shares insights as a learning executive for how to adapt and respond to the situations in a positive, productive way. If you've ever been told "it's a training problem" and weren't sure that assessment was correct, this episode is for you.
Note: This episode is a replay from HR Summer School 2022. HRSS 2023 is now open for registration.
Show Notes
WOH 74: Using Internal Podcasts to Communicate with Deskless Workers
WOH 73: What it Takes to Mentor Women (and Men)
WOH 72: How Intel Designs Intentional Candidate Experiences
WOH 71: How to Scale HR with a Growing Business
WOH 70: Hint: There's No Perfect HR Tech System for Everyone
WOH 69: Pricing Skills Versus Jobs with Labor Market Intelligence
WOH 68: How to Approach HR Like a CFO
WOH 67: Filling Critical Skills Gaps for Today's College Graduates
WOH 66: Trends Driving 4x Growth in HR Analytics Teams
WOH 65: Delivering HR Technology for 75,000 Global Employees at Emerson Electric
WOH 64: How to Engage Remote Teams and Virtual Workers
WOH 63: 5 Lessons from the Best Midsize Employer in the US
62: How to Repond to Negative Glassdoor Reviews with Chad Roudebush
61: Why You Shouldn't Pick Low-Hanging Fruit as a New Leader
Episode 60: 69% of Job Seekers Would Not Reapply After a Negative Experience
We're Only Human 59: Stomping out Stereotypes with AARP's Heather Tinsley-Fix
We're Only Human 58: Open Sourcing the Recruiting Playbook from Northwestern Mutual
We're Only Human 57: Prioritizing D&I at Online Gaming Firm NCSOFT
We're Only Human 56: How Delta Airlines Designs its Candidate Experience
We're Only Human 55:The HR Leader's First Year on the Job
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