There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the frustration that comes with that. I've experienced that personally and as a leader of learning professionals. It is really frustrating to spend your time and effort doing something that you think is not gonna work.
Ben Sieke, Director of Talent Development and Learning, Delta Dental
We're Only Human -- Episode 156
When training is the answer to a problem, it can improve performance, satisfaction, and results.
When it's not the answer, it just increases frustration, drives down motivation, and increases unnecessary costs.
In today's episode of We're Only Human, Ben talks with Ben Sieke from Delta Dental about when issues are training problems and when they aren't. More importantly, Sieke shares insights as a learning executive for how to adapt and respond to the situations in a positive, productive way. If you've ever been told "it's a training problem" and weren't sure that assessment was correct, this episode is for you.
Note: This episode is a replay from HR Summer School 2022. HRSS 2023 is now open for registration.
Show Notes
We're Only Human 54: Forecasting The Future Jobs of HR and Recruiting
We're Only Human 53: How to Partner with Your Talent Analytics Team
We're Only Human 52: The Top 3 HR Tech Implementation Mistakes
We're Only Human 51: IBM #Think2019 with Special Guest Madeline Laurano
We're Only Human 50: Hitting a Milestone (Plus Special Guests)
We're Only Human 49: New Research On Diversity and Inclusion Technology
We're Only Human 48: How to Use Hackathons and Coworking to Engage Employees
We're Only Human 47: Using Mission-Focused Learning to Improve Learner Engagement
We're Only Human 46: New Methods for Educating the Future Leaders of HR
We're Only Human 45: How to Pursue a Culture of Learning Innovation
We're Only Human 44: 3 Ways to Incorporate Agility into Talent Management
We're Only Human 43: IBM Leaders Share How Algorithms and Bias Affect Us
We're Only Human 42: How to Prioritize Learning in the Business
We're Only Human 41: HR Leaders, Stop Treating the Symptom
We're Only Human 40: How Southwest Airlines Lives and Breathes Corporate Culture
We're Only Human 39: Ohio Living Serves 70,000 Clients Annually with Core Values
We're Only Human 38: How to Take Advantage of the Human Qualities of Work
We're Only Human 37: Taking a Different Approach to Safety Training
36: How to Run an HR Department of One
35: Can Storytelling Improve Your Credibility and Influence?
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