On this episode of DMOU, Bill Geist hangs with Bentonville CVB CEO Kalene Griffith to drill down on how her DMO has become a model of community engagement. From weekly meetings with key community leaders to being engaged in virtually everything that screams Bentonville, Kalene has developed an agency that is a true Shared Community Value. You'll hear her strategy for engaging community leaders, building a rock star staff...and how Rugby prepared her for leading her organization.