Hearing the Message, Not Just the Words | Pharmacy Success
Pharmacy Podcast Network

Hearing the Message, Not Just the Words | Pharmacy Success

2024-09-10
Welcome back to the Pharmacy Success Strategies Podcast. In this episode, we delve into Chapter Five of the UpSolutions book, exploring the crucial skill of truly listening to what customers are communicating, beyond just the words they use. I’m joined by Hugh Chancy, a distinguished pharmacist and influential community pharmacy leader, to share his insights and experiences.About Hugh Chancy:Hugh is a co-owner of Chancy Drugs, a family-owned business established in 1966, as well as a respected l...
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