Kevin Wilson talks about a new approach for handling non-emergency health calls to 911: a nurse triage line in Washington, DC.
“Nurses in the 911 Loop Improve Care: A Randomized Controlled Trial” by Chrysanthi Hatzimasoura, Rebecca A. Johnson, Kevin H. Wilson, Robert P. Holman, Ryan T. Moore, and David Yokum.
Minor correction: During this conversation, Kevin mentioned that nurses could book primary care appointments for callers. This is not quite accurate. Instead, nurses may refer callers to Federally Qualified Health Centers (FQHCs) with walk-in availability for primary care and book the caller a ride to the FQHC.
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Probable Causation is part of Doleac Initiatives, a 501(c)(3) nonprofit. If you enjoy the show, please consider making a tax-deductible contribution. Thank you for supporting our work!
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OTHER RESEARCH WE DISCUSS IN THIS EPISODE:“A Community Response Approach to Mental Health and Substance Abuse Crises Reduced Crime” by Thomas S. Dee and Jaymes Pyne.
Episode 80 of Probable Causation: Thomas Dee.
Episode 77 of Probable Causation: Elizabeth Linos.
“Ten Solutions for Emergency Department Crowding” by Robert W. Derlet and John R. Richards.
“A Randomized Control Trial Evaluating the Effects of Police Body-worn Cameras” by David Yokum, Anita Ravishankar, and Alexander Coppock.
Episode 78 of Probable Causation: Sandip Sukhtankar.
Episode 75 of Probable Causation: Panka Bencsik.
Episode 67 of Probable Causation: David Phillips.
Episode 22: Phil Levine on gun exposure and accidental shootings (REBROADCAST)
Episode 35: Erich Muehlegger on air pollution and crime (REBROADCAST)
Episode 79: Jenny Williams on electronic monitoring
Episode 78: Sandip Sukhtankar on Women’s Help Desks in police stations in India
Episode 77: Elizabeth Linos on reducing burnout for 911 dispatchers
Episode 76: Tim Moore on the long-term effects of the crack cocaine epidemic
Episode 75: Panka Bencsik on diversion for drug possession arrests
Episode 74: Bryan Stuart on social connectedness and crime
Episode 73: Danila Serra on ethics training for police in Ghana
Episode 72: Manasi Deshpande on SSI benefits and crime
Bonus episode: Chris Blattman on why we fight
Episode 71: Zoë Cullen on increasing employment for people with criminal records
Episode 70: Pedro Souza on police body-worn cameras
Episode 21: Aurelie Ouss on reducing failures-to-appear in court (REBROADCAST)
Episode 31: Randi Hjalmarsson on jury decision-making (REBROADCAST)
Episode 69: Molly Schnell on school shootings
Bonus episode: Sarah Lageson on digital punishment
Episode 68: Andrew Barr on nutritional assistance in early childhood
Episode 67: David Phillips on mental health care for people released from jail
Episode 66: Aaron Chalfin on what motivates police officers
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