When to use emotion in Dentistry, KPIs for associate dentists, how to handle new patients that FTA and track new patients at the desk. All discussed in this month’s podcast.

When to use emotion in Dentistry - we discussed when to in regards to patients, staff, finance and marketing, KPIs for associate dentists, how to handle new patients that FTA and how to track new patients at the desk. The 4 questions that we answered on this month's Horton Hangout Podcast.