Customer experience is a main driver for growth.
In this episode, David interviews Traci Michel, Chief Operating Officer at Metro Credit Union. In her 14 years at Metro Credit Union, Traci has mastered the art of putting members first.
Listen as David and Traci discuss:
Check out the resources mentioned:
To hear this episode and many more like it, subscribe on Apple Podcasts, Spotify, or on DemandGenRadio.com or search for DemandGen Radio in your favorite podcast player.
#263 Lead Management Strategies that Drive Revenue
#262 Hit Your Marketing Revenue Goals in 2023: What to Start, Stop and Continue
#261 Marketing Analytics: Keeping Score of Your Success [Part 2 of 2]
#260 Marketing Analytics: Keeping Score of Your Success [Part 1 of 2]
2022 Recap: Building a Marketing Department from Scratch
#258 The Value of a Marketing Operations Expert
Recession Resilience Miniseries: Ep.#3 The Importance of Assessing Your MarTech Stack
#257 Blazing New Trails with Innovation and Confidence
#255 How B2Bs Can Leverage Account-Based Marketing
Recession Resilience Miniseries: Ep.#2 The 5 ”C’s” of Marketing Analytics
Recession Resilience Miniseries: Ep.#1 Ramping Up Marketing During a Downturn
#254 How to Discover the ROI of Your Customers
#253 How to Leverage Review Platforms Like TrustRadius
#252 Using Marketing Technology in Your E-Commerce Strategy
#251 Growing Revenue with a Holistic Customer Experience
#250 The Path to Becoming a Better Leader
#249 How to Build a Modern Marketing Team
How to Transform Your Customer Experience
#248 Defining Your Brand Identity
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