#41: EA vs. Chief of Staff vs. COO & Maximizing the Partnership with Founders with Hallie Warner

Learn the key differences between an Executive Assistant, Chief of Staff, and COO, and how to maximize your partnership with a founder, featuring expert insights from Hallie Warner.

In this episode of The Right-Hand Roadmap, we dive deep into the evolving roles of Executive Assistants, Chiefs of Staff, and COOs with Hallie Warner, founder of The Founder & The Force Multiplier. Hallie shares her expert perspective on how each role serves a founder differently, what makes for a successful right-hand partnership, and when it’s time to level up. If you’re a COO, EA, or Chief of Staff (or you’re thinking about hiring one) this episode will give you a clear roadmap to making that partnership thrive.

You'll hear all about:

• 03:12 - The distinct roles of an Executive Assistant, Chief of Staff, and COO—and how they evolve over time

• 08:45 - How a founder’s needs dictate the right-hand role they should hire for

• 12:30 - The biggest misconceptions about EAs, Chiefs of Staff, and COOs

• 17:55 - What makes a right-hand partnership successful, from both the founder’s and the operator’s perspective

• 23:40 - When it’s time for an EA to step into a Chief of Staff role—and when that might not be the right move

• 29:10 - Key skills that Chiefs of Staff and COOs need to develop for long-term success

• 34:50 - Hallie’s advice for founders looking to hire their first right-hand

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Links mentioned in the episode:

• The Founder & The Force Multiplier
• Second First Membership
• Second First on Instagram
• Second First on LinkedIn
• Megan Long on LinkedIn
• Hallie Warner on LinkedIn
• Hallie Warner on Instagram