Our interview guest this week is Nikki Baird, VP of Strategy at Aptos, who discusses (among other things) the role of the brick-and-mortar store in 2022, how retailers are leveraging their footprint to remove friction for the customer, and trends we may see in brick-and-mortar retail over the next two years. In news, Ulta Beauty not only releases stellar Q4 numbers, but they chart a path toward another year of growth in 2022, and REI expands their member program to include a number of new benefits (including a resale platform).
Our partner for this week’s show is #paid; visit go.hashtagpaid.com/retail to receive $500 off your first creator marketing campaign.
Retail Focus 3/21/21 – The Current State of Retail Real Estate; Petco’s “Customer Acquisition Machine”
Retail Focus 3/10/21 – Why Blockbuster Was “Built to Fail”; Dick’s Sporting Goods Reveals 2021 Outlook
Retail Focus 3/7/21 – The Next Step for Malls and Gallerias; Big Lots Eyes 2021 Expansion
Retail Focus 2/28/21 – Implementing Sustainability Practices at Ahold Delhaize; NRF’s 2021 Projections
Retail Focus 2/21/21 – Innovation at Washington Prime Group; Walmart Sees Grocery Sales Bump
Retail Focus 2/14/21 – The Pandemic’s Impact on Apparel Retail; Kimco’s Yearly Report
Retail Focus 2/7/21 – Changes in Hiring for Hourly Retail Positions; Dollar Tree Makes Two Announcements
Retail Focus 1/31/21 – The Current State of Natural & Organic Products, Tractor Supply Earnings
Retail Focus 1/24/21 – 2021 Retail Industry Outlook; Addressing Technology in Retail in 2021
Retail Focus 1/17/21 – Spirits Retail in 2021; Target & Nordstrom Provide Holiday Sales Numbers
Retail Focus 1/10/21 – Communicating Post-Sale with Customers; L Brands Holiday Sales
Retail Focus 12/27/20 – Inspecting Goods En Route From China to Retailers; Early Holiday Sales Numbers
Retail Focus 12/20/20 – Retail Onboarding & Training Research; Grocery Survey Finds Customers Pleased
Retail Focus 12/16/20 – Rethinking Retail Communication; November U.S. Retail Data
Retail Focus 12/13/20 – The State of Confectionary Retail; Sporting Goods Continue Hot Streak
Retail Focus 12/9/20 – Customers Shopping on Values; Mobile Wallet Adoption; 2020’s Returns Landscape
Retail Focus 12/6/20 – Price & Private Label Predictions for 2021; Kroger Notes Digital Sales Profitability
Retail Focus 11/29/20 – Flyer Readership Trends; Projecting Thanksgiving Weekend Retail Data
Retail Focus 11/22/20 – Oracle’s Global Holiday Shopping Survey; Categories of Strength at Walmart
Retail Focus 11/15/20 – Navigating Delivery Delays & Restrictions, Dillard's Strategy Pays Off (For Now)
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