Complaints on various topics are received by PJLA from any interested party. We must evaluate each to ensure they are valid, then allow CABs (i.e., labs, inspection bodies, etc.) to respond and act as necessary. Some may take the opinion that aggressive approaches should be taken, such as immediate suspension or withdrawal of accreditation, without really understanding what the process is from an accreditation body perspective. This webinar will educate participants on PJLA’s processes for handling complaints including: • Information required when filing a complaint, • the evaluation process by the PJLA investigation team, • timelines for response, • and potential repercussions or actions taken. Presenter Tracy Szerszen, President PJLA
A Look at ISO/IEC 17025:2017 - Section 8.9 Management Review Requirements and Utilization
A Look at ISO/IEC 17025 - Section(s) 6.3 & 6.4
Option A and B as Presented in ISO/IEC 17025:2017 along with the Management System Documentation 8.2
A Look at ISO/IEC 17025:2017 - Section 7.9 “Complaints”
ISO/IEC 17025 Section 7.6 - Evaluation of Measurement Uncertainty
Common Findings Detected on Environmental Lab Assessments
A Look at ISO/IEC 17025:2017 - Section 7.7 & Associated Requirements Within PL-1
Improve Your Force Measurements: Tips to Improve Your Force Measurements
A Look at ISO/IEC 17025:2017 - Section 7.8 “Reporting of Results”
The Metals in Cannabis Method with first action status by AOAC & The Road to Get There…
A Look at ISO/IEC 17025:2017 - Section 7.1 “Review of Requests, Tenders, and Contracts”
Common Findings in PJLA Assessments to the ISO/IEC 17025:2017 Standard in 2021
A Look at ISO/IEC 17025:2017 - Section 5.0 “Structural Requirements”
Testing for Gluten and Allergens: Why We Do It and How To Do It Well
A Look at ISO/IEC 17025:2017 - Section 6.6: Externally Provided Products and Services
ASCA Biocompatibility and Basic Safety and Essential Performance FDA Pilot Program with PJLA
ISO 17034:2016 General Requirements for the Competence of Reference Material Producers
A Look at ISO/IEC 17025 2017 - Section 7.10 - Nonconforming Work Section 8.6 - Improvement
5 Steps to the Accreditation Process with Tracy Szerszen
A Look at the Requirements Specified in PJLA Policy on Measurement Uncertainty PL 3
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