These are tumultuous times for the hospitality industry.
People demanding higher wages, and many people even leaving the hospitality industry after decades of service.
My guest today, James Henderson, says that it is time for a hospitality revival.
It is time for us to look at the hospitality industry in a whole new way and to create an environment that provides the service people want while respecting the servers who provide that service.
We are all impacted by the service industry.
I think you’re going to find this to be an eye-opening interview…
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JumpStart - Values
JumpStart - Expecting the Worse
JumpStart - (Your) Monopoly
JumpStart - Better Responses
JumpStart - Self-Care
JumpStart - HTWFAIP 10 - Make Them Want To Do It
JumpStart - HTWFAIP 9 - The Tough News About Motivation
JumpStart - HTWFAIP 8 - “What’s Your Name??”
JumpStart - HTWFAIP 7 - The Secret To Great Conversation
JumpStart - HTWFAIP 6 - Be Wrong
JumpStart - HTWFAIP 5 - The Secret Skill
JumpStart - HTWFAIP 4 - Start Friendly / End With a Challenge
HTWFAIP 3 - How To Win an Argument
JumpStart - HTWFAIP 2 - Agree With Your Adversary
JumpStart - HTWFAIP 1 - Don’t Criticize, Condemn, or Complain
JumpStart - The Oatmeal Dove Paradox
JumpStart - Your Mental Inch
Jumpstart - Nothing but home runs
Jumpstart - Change YOUR Mind
Jumpstart - The “Other” Shift
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