The Connected Insurance Podcast
Business
How loyal are your customers to your agency? How do you really know? The future of your agency can be measured in the strength of your bond with your customers. How do you go from “I think they really like us” to the data science that gives you the facts?
Brandon Brown, VP of Product Experience & Creative at Agency Revolution reveals what today’s agency principals must know about the science of loyalty.
If you believe the heart of your agency is the relationship with your customer, do not miss this masterclass on measuring and building customer loyalty by using modern tools that make it easy.
Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.
Joseph Talmadge – Senior Vice President of Heffernan Insurance Brokers
Steve Beard – Vice President of Customer Experience at The Zebra
Nicholas Ayers – Co-founder of i80 Insurance Solutions and Co-founder of the Insurance Agency Owners Alliance
Hugh Terry – Founder of The Digital Insurer
Matt Harris – Managing Director at Bain Capital Ventures
Doug Mohr – Vice President of Solution Consulting at Vertafore
Bob Rusbuldt – President & CEO of the Independent Insurance Agents & Brokers of America
Tom Doran – Partner at Reagan Consulting
Frank Sentner – Coordinator of the ACORD InsurTech Innovation Challenge
Phil Edmundson – Founder of Corvus Insurance Holdings
Neal Stanley – President of Palmetto Management Advisors
David Schwendiman – Client Enrollment & Retention Specialist
Brent Sheppard – President & Founder of Xanatek
Claudia McClain – President & Founder of McClain Insurance
Marc DeLeonibus – Co-founder of Bold Penguin
John Prichard – President of OLI Insurance Services, and Executive Vice President of Heffernan Insurance Brokers
Greg Wilkes – Partner at Insurance Solutions Group
Tyler McConvill – Vice President of Marketing at FMG Suite
Mike Mathisen – President of Colorado Insurance
Paul Hawkins – President & CEO of HawkSoft
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