Episode 1 | Developing emotional buy in with your team | With Peter Hathaway.

Peter Hathaway is the sales director of DX Solutions, a leader in the parcel and document deliveries sector. Peter discusses his opinions on the fundamental differences between managers and leaders and the skills that a leader tends to exhibit, such as: willingness to learn from others, setting a great example and taking time to reflect on how others perceive you. These are some of the reasons why a team ‘wants’ to follow a leader, rather than ‘having’ to follow a manager. Peter kindly offers a story of how he lead his team through a very challenging time and commented ‘in challenging times you become a leader’ it was by facing the challenge of informing each customer and negotiate new contractual terms that he learnt huge amounts about his ability to lead a team during a tough time and a sometimes awkward situation.

 

Connect with Peter on LinkedIn at https://www.linkedin.com/in/peter-hathaway-78875530/

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