Becky Flint started her career at Paypal and helped build out their portfolio management and product operations functions before product ops was a thing. She's since moved through a variety of startups and larger companies before forming her own firm, Dragonboat, through which she hopes to provide tools to help companies manage product portfolios at scale.
Episode highlights:
1. Even if you have one product, you might still have a portfolio
People tend to think about a product portfolio, they think about a massive web of products, but even one-product companies may have multiple product managers working on different aspects of the product and these may well still need to be traded off against each other.
2. It's not enough to make strategic decisions, you need to be able to explain themWe're always told to create visions, strategies and roadmaps, but you need to be able to lay these out for a variety of stakeholders and explain them in ways that resonate with them.
3. As soon as you have product management, you have product operationsYou may not have a Product Ops team, but someone is doing the product ops work. When you have a small team, maybe you can handle the work but, eventually, you'll need a team to ensure the product teams deliver.
4. All product operations professionals should be comfortable with portfolio managementGoing further, product ops professionals who aren't comfortable with managing a portfolio shouldn't be in the job. Product ops people aren't babysitters for the product management team, they're senior, strategic partners.
5. ROI isn't enough to make good strategic decisions for your portfolioSometimes, you might not make big, strategic bets with unclear payoffs if you only use financial ROI metrics. You may also make bad resourcing decisions if you don't consider which teams are available when, and not taking account of bundles of value when making trade-offs.
Contact BeckyYou can connect with Becky on LinkedIn. You can also check out Dragonboat. Alongside their SaaS software, they also have a bunch of available resources.
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Product Managing APIs - What’s Different and What’s the Same? (with Deepa Goyal, Product Strategy Lead @ Postman & Author of ”API Analytics for Product Managers”)
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Doing the Splits to Accelerate your Product Growth (with Andres Glusman, CEO @ DoWhatWorks & A/B Test Enthusiast)
Moving to Customer-Led Growth by Forgetting the Funnel (with Georgiana Laudi & Claire Suellentrop, Founders @ Forget the Funnel)
Embracing Change to Innovate in Product Management (with Greg Coticchia, CEO @ Sopheon)
Achieving Product Excellence with the Product Operations Manifesto (with Antonia Landi, Product Ops Consultant & Co-Author ”Product Operations Manifesto”)
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