Becky Flint started her career at Paypal and helped build out their portfolio management and product operations functions before product ops was a thing. She's since moved through a variety of startups and larger companies before forming her own firm, Dragonboat, through which she hopes to provide tools to help companies manage product portfolios at scale.
Episode highlights:
1. Even if you have one product, you might still have a portfolio
People tend to think about a product portfolio, they think about a massive web of products, but even one-product companies may have multiple product managers working on different aspects of the product and these may well still need to be traded off against each other.
2. It's not enough to make strategic decisions, you need to be able to explain themWe're always told to create visions, strategies and roadmaps, but you need to be able to lay these out for a variety of stakeholders and explain them in ways that resonate with them.
3. As soon as you have product management, you have product operationsYou may not have a Product Ops team, but someone is doing the product ops work. When you have a small team, maybe you can handle the work but, eventually, you'll need a team to ensure the product teams deliver.
4. All product operations professionals should be comfortable with portfolio managementGoing further, product ops professionals who aren't comfortable with managing a portfolio shouldn't be in the job. Product ops people aren't babysitters for the product management team, they're senior, strategic partners.
5. ROI isn't enough to make good strategic decisions for your portfolioSometimes, you might not make big, strategic bets with unclear payoffs if you only use financial ROI metrics. You may also make bad resourcing decisions if you don't consider which teams are available when, and not taking account of bundles of value when making trade-offs.
Contact BeckyYou can connect with Becky on LinkedIn. You can also check out Dragonboat. Alongside their SaaS software, they also have a bunch of available resources.
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Getting the GIST of Evidence-Guided Product Development (with Itamar Gilad, Product Management coach, speaker and author)
Practice Makes Perfect: Embracing the Messy Reality of Product Management (with Matt LeMay, Product Management Consultant & Author ”Product Management in Practice”)
Going Global! When and How to Take your Product International (with Chui Chui Tan, International Growth Adviser & Director @ Beyō Global)
Helping Tech Teams Get Closer to ”The Business” with Effective Conversations (with Douglas Squirrel, Founder @ Squirrel Squared & Co-Author ”Agile Conversations”)
The Five Dysfunctions of Product Management Teams (with Saeed Khan, Founder @ Transformation Labs)
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Learning the Bedrock Skills of Innovators & Entrepreneurs (with Bob Moesta, Co-creator of the Jobs to be Done Framework & Author ”Learning to Build”)
Using The Power of Community to Help you Thrive in a Generalist World (with Milly Tamati, Founder @ Generalist World)
Making Sure you REALLY Know your Customers and Pulling out of Growth Stalls (with Adrienne Barnes, Founder @ Best Buyer Persona)
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The Importance of Messaging & ROARing Your Way to Product/Message Fit (with Diane Wiredu, Founder & Messaging Strategist @ Lion Words)
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