Welcome to another episode of our Lead to Succeed podcast, today we are joined with Tony Sciarrotta, Executive Director of the Reverse Logistics Association. Tony shares some really useful insights into his views and approach to leadership.
We move on to discuss, when working at Phillips, how Tony was tasked with handling and figuring out how to significantly reduce the returns rate and problems they were having with their products. This was very much an emerging sector at the time, and there were very little or no best practices or industry-wide policies to handling reverse logistics.
Tony shares with us how he took a comprehensive approach to this problem by looking at the entire process of how Philips's products were packaged, marketed, their instructions manuals and other areas, not just 'how do we reduce returns?' - a very interesting and technical discussion with Tony. If getting down to the details of solving significant problems is your area - this is the podcast for you!
Thank you very much to Tony for being on our podcast and thank you to you for listening, enjoy!
The podcast is brought to you by the
Callum and Rebecca
P.S. Don't forget to subscribe and listen to the key takeaways which we share the next day.
#128 How To Give Exceptional Value to Enjoy Extraordinary Business Results with Bob Burg
#127 How to Achieve Innovation in Business - A World First Disrupting a Traditional Industry
#126 Implementing Culture Change: Tips for Leaders to Start Today with Nick Jenkins
#124 The Secrets of Workplace Happiness: How a Tech Founder Achieves It. With Richard Clarke
#125 Transform Team Performance With 3 Critical Questions: Guest Todd Kuckkahn
#123 How To Scale Your Business With Impactful Leadership
#122 How to Develop Your EQ Advantage for Leadership Success: With Joshua Freedman
#121 How To Communicate and Inspire Through Effective Presenting
#120 Elevate Your Sales Team to New Heights | Marcus A. Chan
#119 Would You Turn Down Apple As A client? With guest Jacqueline Samira
#118 Innovation and Execution are the Keys to Business Growth: Dominic Monkhouse
#117 The Human Face of Leadership and Why Its Critical to Embrace it | Hortense Le Gentil
#116 Enabling Your Genius with Myles Downey
#115 How To Crack The Sales Leadership Code With Kevin Thiele
#114 The Difference Heart-Centred Leadership Makes To Business Outcomes | Deb Crowe
#113 How To Be The Leader Who Achieves More In Less Time
#112 How To Increase Your Opportunities For Success with Chuck Knabusch
#111 The Essential Ingredient To Sustainable Growth | Drew Neal
#110 How To Create A High Performing Team | Andrew Jenkins
#109 Why Leadership Excellence Starts From Within | Vijay Mistri
Create your
podcast in
minutes
It is Free
Bank of America Treasury Insights
Human Capital Leadership
The Power of Music Thinking
BusinessWISE
3 Takeaways