Central Line: The AAHA Podcast
Education
When everyone is shorthanded and overwhelmed, thinking outside the traditional small animal practice model can help – but that’s a lot easier said than done. In this triple-Katherine episode, Katie Cutter, DVM, DACVO, and CEO of BoosterPet, and Katherine Medina, LVT, BoosterPet’s LVT/VA team manager, talk about leadership, feedback, and using technology and team empowerment to transform the way we practice.
We hope to see you in San Diego this September 20-23 for AAHA Con! This redesigned conference experience will have content for the entire veterinary team. Registration is OPEN NOW for AAHA Con 2023! Snag your spot here!
Find all of AAHA’s most up-to-date Guidelines, including resources for your clients and team, at aaha.org/guidelines - including the brand new 2023 Selected Endocrinopathies of Dogs and Cats Guidelines, available now at aaha.org/endocrine-disease!
Wish you could watch these conversations? Catch Central Line on YouTube.
Got something to say? We’re always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org.
This episode was produced by Clear Contender, LLC.
”How Can We Treat Chronic Problems in Pets We Don’t See?” with Tierra Price, DVM, MPH
”How Well Do Clients Understand Written Instructions?” with Joanne Intile, DVM, MS, Dip-Oncology
Helping Teams Find Their Why with Senani Ratnayake BSc RVT
Making Hard Things Easy to Talk About with Cherice Roth, DVM, MS
Talking to Clients about Science with Deborah Thomson, DVM
Mindfulness for People Who Hate that Word with Patty Casebolt
”What Are (or Aren’t) Clients Hearing When You Talk?” with Ross Palmer, DVM, DACVS
Combine Technology with Focused Face Time for Better Client Bonding with Stacee Santi, DVM
Gems from the Guidelines: Working with Working Dogs with Cynthia Otto, DVM, PhD
Systemic Change in Veterinary Medicine: Be the Tail That Wags the Dog with David Ballard, PsyD, MBA
This One’s for the CSRs (and Anyone Else Who Talks to People) with Debbie Boone, CVPM
Front Desks, Facebook, and Five-Week Waits: Marketing When We’re Really Busy with Eric Garcia
Veterinary Visionaries: Helping Us Help Ourselves with Garth Jordan
Empowering Veterinary Technicians to Advocate for Their Patients – and Themselves with Tasha McNerney, BS, CVT, CVPP, VTS (Anesthesia and Analgesia)
Beating the Bad Review Blues with Caitlin DeWilde, DVM
Gems from the Guidelines: A Team Approach to Proactive Pain Management with Alison Gottlieb, CVT, VTS (ECC)
Welcome to Central Line: The AAHA Podcast
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