TW: Please note, this incredibly courageous episode contains discussions of abuse and childhood trauma, as such, listener discretion is advised.
If empathy isn’t the answer, what is? 🤔
Joined by Andreena Leeanne, a Lived Experience Speaker and the Author of the poetry book ‘Charred’, in episode #704, she and Clare explore the concept of intersectionality and its importance when creating spaces for others to show up as their full, authentic selves, discuss whether it’s truly possible to empathise with someone whose lived experience is different to that of our own and foreground why “not seeing” race, colour, and gender isn’t enough if we’re to create a kinder, more inclusive world for everyone. ❌
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Episode #202, Entrepreneur Lara Felix-Omonubi talks about becoming an independent black woman, side hustling, patriarchy and the resilience handed down through generations of Nigerian women.
Clare Muscutt talks with Claire Durrant about UX, CX, Service Design & freelance digital nomad-ing.
Clare Muscutt chats to Katie Stabler about women supporting women and influencing the CX agenda.
Clare Muscutt talks with Hannah Foley talking about balancing CX careers and motherhood!
Clare Muscutt talking with Gavin James about CX & using our intuition to help make better decisions.
Clare Muscutt talking with Jo Boswell about actionable data, and making CX a commercial discipline.
Clare Muscutt talks with Ingrid Lindberg talking about her journey to becoming the World's first CXO
Clare Muscutt talks with Michelle Badenhorst about uniting business analysis & customer experience.
Clare Muscutt talks with Janelle Mansfield about the pros and cons of being an alpha-female in CX.
Clare Muscutt talks with Sandra Thompson about the power of Emotional Intelligence & Empathy in CX.
Clare Muscutt talks with Shameem Smillie about race, gender, & becoming who we really are.
Clare Muscutt talks with CCO, Kate Thornton, about what it takes to have the edge in CX Leadership.
Clare Muscutt and Ines Martinez debating their thoughts on boys, babies, and the future of CX.
Clare Muscutt talks with Claire-Boscq-Scott about CX and overcoming adversity to succeed.
Clare Muscutt talks with Rebecca Brown about work-life balance and building a happiness centered career
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