Whatever the situation, there are principles that can be used to ensure you get your point across effectively so that you’re heard and understood. Rachel Sloan, Employability and Career Consultant, shares six steps to ensure your are listened to and that what you have to say is understood correctly.
This episode was devised by Dawn Lees, written by Rae Roberts and recorded by Rachel Sloan.
Links:
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Assertiveness and Understanding Human Behaviour – book via Handshake.
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