Robert Merritt, Culture of Accessibility and Accountability

Owning his self-development was the key to Robert Merritt's success. His eagerness to learn as much as he could and hone is craft and remain accountable for himself is what he attributes to where he is today, as High5's Chief Revenue Officer. 

Robert breaks down the type of culture that every marketing leader should be aspiring to create in the episode. He talks about building good repertoire with his coworkers and being open to feedback as a way to stay approachable and accessible. 

Tune into this week's episode to learn attainable leadership tools that apply to anyone working in a collaborative environment. 

Quotes

"Feedback should always start with asking for it. So someone always needs to be very proactive and asking for it. Ideally, the leader." (34:55-35:02)

"Everybody on that team has to have kind of I guess a growth mindset…people that get people that really devote themselves to trying to learn and understand their craft." (32:03-32:39) 

 "I really owned my own development, my own self development was my responsibility. It was not my employer's responsibility. And something happened to where I just got hooked on learning education, trying to, you know, understand my craft trying to understand my customers trying to create a knowledge base in business that would allow me to extend beyond the script."  (15:50-16:13) 

Links

Robert Merritt: LinkedIn

High5: LinkedIn

High5 Website

 

Empellor CRM: LinkedIn

Empellor CRM Website