On the first episode of our Pencast re-launch, we speak with Ricardo Treviño Chapa, Deputy Secretary General of the World Customs Organization, whose diverse background in finance, revenue collection, social security and in customs for Mexico and the Caribbean Region provides invaluable skills and allies for his current role at the WCO. Ricardo’s wealth of previous experiences, and his current leadership of an energetic modernization programme at the WCO, give him unique perspectives on the future of customs innovation.