When it comes time to build that crisis communications strategy, wouldn’t it be nice to know the tricks of the trade? Wouldn’t it be helpful if you knew what the media was thinking? Well stay tuned because today’s guest has seen them first hand.
Hello everyone and welcome to episode 113 of the Resilient Journey podcast, presented by the Resilience Think Tank. I’m your host Mark Hoffman and this week I’m joined by former journalist, government press-secretary, crisis management legend, author, speaker and thought leader Suzanne Bernier.
Suzanne and I got off on a bit of a tangent talking about crisis communications, answering tough questions, the pitfalls and traps to watch for and what to do to avoid causing headlines that you don’t want to see. She talks about social media response and we even dig into her book Disaster Heroes.
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Learn more about the Resilience Think Tank here.
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Special thanks to Bensound for the music.
Episode 73 - Thick Skin, Public Relations & Crisis Communications - Susan Shelby
Episode 72 - A Deep Dive Into Operational Resilience - Sarah Garrington Part 2
Episode 71 - A Deep Dive Into Operational Resilience - Sarah Garrington Part 1
Episode 70 - How to know if this industry is right for you - Rachell Laucevicius
Episode 69 - Why it’s time to start listening to younger professionals - Samantha Lara
Episode 68 - The Winning Formula with Jayne Romanczuk
Episode 67 - The Most Resilient Person I’ve Ever Met - Ricky Johnson
Episode 66 - Expanding BCM. Operational Resilience and More - David Ferbrache
Episode 65 - Is Resilience Different in the Public Sector? - Juliana Richardson
Episode 64 - What’s Up with the Competency Framework? - Susie Ansary
Episode 63 - Benefits of Being Trauma Informed - with Treena Reilkoff
Episode 62 - Chatting with Speakers from BCI World 2022
Episode 61 - Adapt and Overcome - Nicole Scott
Episode 60 - UK’s ”Monopoly” on Poor Communicators, Good Crisis Practices & More - Jim Preen
Episode 59 - Navigating the Resilient Journey with PTSD - Andew Owlett
Episode 58 - Be Resilient Through a Ransomware Attack - FBI Agent Ken Schmutz
Episode 56 - A Recap of DRJ Fall 2022, with Lisa Jones and James Green
Episode 55 - Midterm Elections Impact on Corporate Resilience - John Ashford
Episode 54 - BC Jobs, Burn Out and Quiet Quitting with Cheyene Marling
Episode 53 - Female Leadership in a Male Dominated Industry - Tina Klaskala
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