When it comes time to build that crisis communications strategy, wouldn’t it be nice to know the tricks of the trade? Wouldn’t it be helpful if you knew what the media was thinking? Well stay tuned because today’s guest has seen them first hand.
Hello everyone and welcome to episode 113 of the Resilient Journey podcast, presented by the Resilience Think Tank. I’m your host Mark Hoffman and this week I’m joined by former journalist, government press-secretary, crisis management legend, author, speaker and thought leader Suzanne Bernier.
Suzanne and I got off on a bit of a tangent talking about crisis communications, answering tough questions, the pitfalls and traps to watch for and what to do to avoid causing headlines that you don’t want to see. She talks about social media response and we even dig into her book Disaster Heroes.
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Special thanks to Bensound for the music.
Episode 52 - Threat Monitoring, Left of Boom - with Pete O’Dell
Episode 51 - The Next Generation of Resilience, Lisa Jones & Milena Maneva
Episode 50 - 7 Crisis Management Takeaways from the Boston Marathon Bombing with John Petrozzelli
Episode 49 - The Value of Crisis Management Software with Chris Britton
Episode 48 - BC Software - with Marie-Helene Primeau & Senad Cehajic
Episode 47 - The Next Generation of Resilience Professionals - James Green
Episode 46 - Protecting Your Company’s Reputation in a Crisis - With Larry Walsh
Episode 45 - Personal Preparedness as Part of Your Resilience Strategy - with Bob Keller
Episode 44 - Michele Turner. A Methodology for Business Continuity Management
Episode 43 - The (Not What You Think) Values of Exercising with Lester Chng
Episode 42 - The #Antiwork Movement and Your Resilience
Episode 41 - Foreseeable Risk, Are You Prepared for Violence at Work? - with Steve Crimando
Episode 40 - Mass Shootings. Enough is Enough! - with Vince Davis
Episode 39 - A Resilient Workforce with Jamie Gassmann (Part 2)
Episode 38 - Mental Health in the Workplace with Jamie Gassmann (Part 1)
Episode 37 - The Great Resignation with Margaret Millett
Episode 36 - Making Good Decisions During a Cyberattack
Episode 35 - The Human Side of a Disruptive Event with Jody Copeland
Episode 34 - A Story of Personal Resilience with Traci Powell
Episode 33 - Exercising Best Practices with Rob Burton
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