Episode 42 - Safety First, Safety Always

The VA strives to provide care to patients that is safe, high quality, and centered on the needs of the patient.  But care like that doesn't just happen naturally, it takes a tremendous effort from a multitude of people to ensure the safety of our Veterans.  It involves not only the people who directly see a patient, but also supporting staff like our housekeepers and even the Veteran themselves.

 

On this episode of The Nine Line, we speak with representatives from Patient Safety and Quality, Safety, Value Departments to talk about the ways we create a culture of safety, some of the reporting methods to identify and correct potential patient safety concerns, and discuss some of the ways Veterans can be a part of the patient safety process.