Customer service is a key component of a successful Maid Service business.
When you are working with people, and in their homes, it is critical to understand that you are in your cleaning clients’ personal space. You have access to the most intimate parts of their life, so you want to help them to feel comfortable.
Cleaning industry expert Carlos Mejia discussed his methods for the 5-Star customer service he provides to his cleaning clients.
In this talk you will learn how to:
- stay on your cleaning clients’ minds
- automate your Maid Service
- be approachable in the home cleaning business
- train your cleaners with your core values in mind
- be the solution to cleaning clients’ needs
Carlos is the CEO of his own Maid Service, Premier Maids, which started in 2016 and has now expanded from D.C. to Maryland and Virginia.
Read the article at: www.zenmaid.com/magazine/5-ways-get-more-cleaning-clients/
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Episode #28 - How to Earn $100/Hour Cleaning Houses - Ken Carfagno
Episode #27 - Cleaning Company Marketing: The Big 3 KPIs for Maximum Growth (Tom Stewart)
Episode #26 - Use Google to Grow Your Cleaning Business with Landon Sanford
Episode #25 - How to Train Maid Service Employees with Joanna Douglas
Episode #24 - Create a Maid Service that Runs Itself with Martha Woodward
Episode #23 - Grow Your Maid Service with Systems with Joshua Latimer
Episode #22 - How a VA can Revolutionize Your Maid Service with Maria Dorian
Episode #21 - Build a $1 Million Maid Service Business with Elena Ledoux
Episode #20 - Hire a VA To Scale Your Maid Service - Michelle Myers
Episode #19 - Master Your Marketing Mindset - Ray Malaski
Episode #18 - One Maid Service Owner's Journey to a $1-million dollar business - Crystal Hamm
Episode #15 - 5 Areas Of Your Cleaning Business Made Easier Today - with Courtney Wisely
Episode #14 - Grow Your Cleaning Business Without Discount Prices - with Carrie Knight
Episode #13 - Building a 7-Figure Self-Running Maid Service - with Debbie Sardone
Episode #12 - Hire & Train a Virtual Assistant for your Home Cleaning Business - with Chris Schwab
Episode #11 - The Secret Sauce for your Marketing Leads - with Owen Lutz
Episode #10 - Software Solutions for Your Maid Service - with Royce Ard
Episode #9 - How To Automate Your Hiring And Onboarding for your Maid Service - with Amy Caris
Episode #8 - Grow Your Cleaning Business With Effective Web And Social Media Strategies - with Mark Lane
Episode #7 - How Much Should I Charge for My Cleaning Services - with Sharon Cowan
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