Whose responsibility is it to take ownership of a customer-first strategy? Customer experience is key to the success of any company, and ensuring this positive relationship with your brand depends on your ability to truly know your customer, and ultimately deliver on your brand promise. Only when you know the voice of your customer can you truly improve upon your crafted strategy to better serve those who interface with your brand. Today's5-Minute Break centers around how your brand can implement a customer-first mindset and start seeing consumers as people, not just personas. Not sure where to get started with developing a customer-first strategy? Visit www.craftmarketingandbranding.com and learn more!
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3 Pillars to build an Effective Strategic Growth Plan
Publishing a successful, traditional print magazine requires a non-traditional approach
How you and your business can benefit from the Entrepreneurial Operating System (EOS)?
Turning an industry need into a revenue generating business in 3 years
The Business of Marketing Fractional CxO's in the Gig Exonomy
The marketing challenges of bringing awareness, interest and community engagement to the conversation about Human Trafficking
How implementing an API Management strategy can open up new revenue and growth opportunities
Business Advice from Business Leaders Like Yourself - guests of the show
Finding Humor in Your Life... The Lighter Side of My Life
What Keeps You Up At Night When Thinking About Growing Your Business?
Using benefits to strategically attract and retain employees.
Two Seasoned Marketing Professionals Share Career War Stories...the good, bad, ugly and successful
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The emergence of the Maryland Style Rye Whiskey brand, Sagamore Spirit
Data Protection and Cyber-security...what you don't know can impact your business.
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