This week on the Frontline Innovators we have Bill Padula, Executive VP of Strategic Consulting @ Evora IT Solutions.
Bill brings over two decades of experience and a wealth of knowledge varying from enterprise mobility, to consulting large-scale IT deployment initiatives. We're excited to dig into his knowledge!
Quote: "To me the biggest challenge facing the workforce is that the providers and the the implementers don't always fully appreciate or understand the environment that the frontline works in or the mentality of the worker. The frontline's focus is on installing equipment, repairing the broken machine, putting a pipe in the grounds, whatever it is they're wrench turning work.
The mobile application that they use is just a tool that they have to have to do their job. But they don't really understand the technology behind it. They don't want to understand the technology. It's not that they can't, it's just their focus is on doing the job that they're going out to do and the app, device, and technology is really secondary."
Key Takeaways:
➖ A lot of the providers — big players just seem to not understand the frontline
➖ Don't just design a pretty app for an award - you have to make sure it's practical and functional
➖ The most distributed worker often represents the majority of your user population
➖ No user in the world wants to have to figure out five different ways to do something in a workflow
➖ It's always best when users can train on their device
LinkedIn: https://www.linkedin.com/in/billpadula/
Company Website: https://www.evorait.com/
Here's other ways you can listen:
Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
Stitcher - https://www.stitcher.com/show/frontline-innovators
Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
Youtube - https://youtu.be/wzgovyDeXnU
Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com
Meeting the Underserved - Episode #104 - Chris Bond - Part2
Meeting the Underserved - Episode #103 - Chris Bond - Part 1
Making Your Solution Scalable - Episode #102 - Adam Roesner
Asking The Right Questions - Episode #101 - Maria Feay
Designing the Right Training - Episode #99 - Amanda Fullbright
Back to the Trenches - Episode #98 - Meg Vrabel
Tailoring Learning and Development - Frontline Innovators - Episode #097
Serving A Greater Purpose - Frontline Innovators - Episode # 096
Lead with Emotions - Frontline Innovators - Episode # 095
Working on a Spectrum - Frontline Innovators - Episode #094
Solving Problems - Frontline Innovators - Episode # 093
Designing for Membership - Frontline Innovators - Episode # 092
Using Technology to Your Advantage - Frontline Innovators - Episode # 091
Being the Bridge - Frontline Innovators - Episode # 090
Driving Change Forward - Frontline Innovators - Episode # 089
Skill vs Will - Frontline Innovators - Episode # 088
Avoiding Resource Depletion - Frontline Innovators - Episode # 087
The Barriers to Change - Frontline Innovators - Episode # 086
Keeping Up the Pace - Frontline Innovators - Episode # 085
Apply, Change and Solve - Frontline Innovators - Episode # 084
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