"I think the danger that we tend to run as people analytics teams is that we're not willing to take slightly bolder stances and say, "Hey, we have a better collective picture of the labor market. We have a better collective picture of what enterprise trends and behaviors are like." We need to give strategic guidance and not just be turning over data products."
Zach Frank, Senior Manager of People Analytics, Freeman Company (formerly at Aramark)
We're Only Human -- Episode 143
When it comes to analytics and AI usage in the business, we don't always think about HR and people first. However, there are tremendous opportunities to create and deliver value using both of those tools, even for something as personal and human-centric as the work of HR.
Zach Frank believes that, and he's used those principles in his different roles to bring new value for the workforce, managers, and executive leadership through smarter people practices. In this episode, Zach shares with Ben some of the ways that teams can do this well, including one area where they need to step up their game if they want to be relevant and valuable contributors to the business.
Note: Zach worked for Aramark when this was recorded but recently moved to Freeman Company prior to publication of this episode in a new Senior Manager of People Analytics role.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
Human Benefits for a Human Workforce with Maribeth Bearfield on We're Only Human
Stop Anonymizing Employee Feedback--Insights from Joyous on We're Only Human
Introversion-The HR Super Power with Tim Gardner on We're Only Human
Hire Internal Employees to Drive Engagement and Career Ownership with Jerome Ternynck on We're Only Human
Owning HR's Cybersecurity Responsibilities with Erika Lance on We're Only Human
Connecting Healthcare Operations and Recruiting at Mercy on We're Only Human
Making Magic for Candidates with Paradox.ai on We're Only Human
3 Keys to Creating and Becoming a Best Place to Work: Angie Redmon on We're Only Human
What is the Extended Workforce? Insights from Utmost on We're Only Human
HR Analyst Day *Podcast Takeover* Featuring Engagedly on We're Only Human
Engaging a Field-Based Workforce-Lessons from Nussbaum Transportation on We're Only Human
Empowering Your Internal Experts for Better Learning Outcomes on We're Only Human
Measuring Productivity in the Modern Workplace: Prodoscore on We're Only Human
Mediocrity, Clarity, and Personal Brand with Carla Patton on We're Only Human
How Paypal Maps and Creates Employee Journeys on We're Only Human
Ashley Furniture Saved ~$5 Million with Employee Retention: Featuring Humantelligence on We're Only Human
How to Drive Business Innovation from Within HR on We're Only Human
How Do I Support a Remote Work Culture? A Q&A Episode on We're Only Human
How Takeda Radically Transformed Its HR Operating Model on We're Only Human
Why Learning is the Superpower We All Need: The Upskilling Imperative on We're Only Human
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