"I think the danger that we tend to run as people analytics teams is that we're not willing to take slightly bolder stances and say, "Hey, we have a better collective picture of the labor market. We have a better collective picture of what enterprise trends and behaviors are like." We need to give strategic guidance and not just be turning over data products."
Zach Frank, Senior Manager of People Analytics, Freeman Company (formerly at Aramark)
We're Only Human -- Episode 143
When it comes to analytics and AI usage in the business, we don't always think about HR and people first. However, there are tremendous opportunities to create and deliver value using both of those tools, even for something as personal and human-centric as the work of HR.
Zach Frank believes that, and he's used those principles in his different roles to bring new value for the workforce, managers, and executive leadership through smarter people practices. In this episode, Zach shares with Ben some of the ways that teams can do this well, including one area where they need to step up their game if they want to be relevant and valuable contributors to the business.
Note: Zach worked for Aramark when this was recorded but recently moved to Freeman Company prior to publication of this episode in a new Senior Manager of People Analytics role.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
Your Brain on Change Management-Google's Travis Hahler on We're Only Human
Groundbreaking Research on Organizational Agility with Oracle on We're Only Human
Identifying the Skills of Enterprise Organizations with Starmind on We're Only Human
Blockchain, Skills, and the Future of Work with the Velocity Network Foundation on We're Only Human
Virtual Open Enrollment and Benefits Communication Strategies on We're Only Human
Combining Learning, Technology, and Culture with Christopher Lind on We're Only Human
Compassion and Connection: Keys to a Better 2020 on We're Only Human
We're Only Human 87: This Company Screens Thousands of Candidates to Improve Inclusive Hiring Outcomes
We're Only Human 86: Working on the HR Tasks that Matter with Amit Parmar
WOH 85: Stop Apologizing for Being in HR
We're Only Human 84: Job Seeker Nation Report Shows Anxiety and Opportunity
WOH 83: Balancing Candidate Experience and Objective Hiring with AI
WOH 82: Hiring for Neurodiversity - A Case Study
81: Rethinking Work, Productivity, and Engagement in the Modern Workplace
WOH 80: 11+ Ideas to Engage and Support Your Remote Teams
WOH 79: How Employers Are Responding to Shutdowns, Quarantines, and Coronavirus
WOH 78: Families First Coronavirus Response Act - What Employers Need to Know
WOH 77: Implementing the Agile Talent Acquisition Methodology at BBVA
WOH 76: What a Study of 1,000 SMB Companies Tells Us about HR
WOH 75: What if Your Employees Could Use PTO For Anything They Want
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