Everyone is talking about data analytics and the evolving role of KM in conducting analytics. In this podcast, we will discuss where do you start, what tools are needed, what skill sets are required, how do you avoid stepping on the toes of others in the firm, such as the marketing or finance team and who may also be doing analysis of data?
Questions Carolyn will ask Bobbi:
1. Traditionally KM has been about developing standards, templates and taxonomies to locate knowledge and expertise within the organization. But, now, we are starting to see the evolving “role of data” in providing actionable information as part of knowledge management. Bobbi, does this resonate with you?
2. DA Investments/Efforts/Initiatives:
a. The increasing interest in data analytics – used to be fairly focused on financials and LPM, but now seeing analytics around diversity and retention, legal process improvement – is that consistent with what you are seeing in firms?
b. Is the push to do more with data analytics coming from clients or from within firms themselves as they strive to find ways to improve efficiencies and profitability?
3. Building Capabilities (Hiring Trends/Roles)
a. A few years ago there was a trend to hire data scientists and data analysts – is this trend continuing?
b. How are you seeing that KM’s role is evolving to support data analytics capabilities?
4. Where to Start (Demonstrating Value/Low Hanging Fruit).
A What is the low hanging fruit?
B What would be the advice you’d give the person who wants to show the value of data analytics as applied in the
“real world” of a practicing law firm
Moderator:
@Caroline Sweeney - Director of Knowledge Management & Innovation, Dorsey & Whitney
Speaker:
@Bobbi Basile - Managing Director, HBR Consulting LLC
Recorded on 04-08-2022
What Does a MarTech Stack Look Like in Legal?
How to Measure and Demonstrate the Value of KM
Separating True Innovation from Hype
Do You Know How Good You Are?
KM & Marketing in the Office of the Future: What Will Both Areas Look Like Coming Out of this Pandemic
How to Win Friends With E-Billing
Fostering Innovation the Right Way
Emerging Roles in Legal - Episode #2
Emerging Roles in Legal - Episode #1
AI Meets KM: What’s Next in Legal AI
Rapidly Dealing With Getting Staff Familiar with Various Platforms
Series: Global Legal Innovators - Episode #5
Tips in How to Help Attorney's Excel with MS Teams from Working from Home
Tips in How to Help Attorney's Excel With Zoom from Working from Home
Tips You Should Consider Before You Go On Video
Operations 101
Managing People and Maintaining Morale at the Firm
Global Document Management Challenges
Series: Global Legal Innovators: Episode #4
Tips in How to Remain Successful Working Remotely
Create your
podcast in
minutes
It is Free
Insight Story: Tech Trends Unpacked
Zero-Shot
Fast Forward by Tomorrow Unlocked: Tech past, tech future
The Unbelivable Truth - Series 1 - 26 including specials and pilot
Lex Fridman Podcast