The Business of Dentistry Podcast
Business:Management
Matt Hadman talks to Lisa Bainham about reopening and the new ways of working as a Practice Manager.
Lisa talks about the benefits of having a plan for patients and practices throughout COVID-19 and the changes that have been implemented since the doors have reopened.
What you’ll hear today:
Who should listen:
*Recorded on 15th July 2020
Imposter phenomenon - Silencing the inner voice
My career in dentistry with Dr Ros Keeton
Rewards and incentives for your team
How to minimise last minute cancellations
Mental health in dentistry
Confidence - Where does it come from?
The three second brand for your website
Motivating your team
How to set huge goals without fear of failure
How to upskill and get the best out of your dental nurses
The five ways of wellbeing
Systemic Resilience
Building my successful hygienist practice
Our journey away from the NHS
Our work at the Town Hall Group
The importance of having healthy conversations
Preventing musculoskeletal strain and injury in clinical dentistry
Patient records, consent and data protection
Why I love being a dental nurse
Inductions for new team members
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