OA 523: Will AI Voice Bots Decimate the Call Center Industry? With Evan Ratliff of Shell Game

Outsourcing podcast

Get the full show notes for this outsourcing podcast here:
outsourceaccelerator.cm/523

 

Shell Game

This week sees a unique guest join the podcast. Derek speaks with Evan Ratliff, an author, journalist, and creator and host of the podcast series, Shell Game. 

Through his podcast, Evan explores the recent explosion of AI voicebots, a phenomenon that the outsourcing industry is already familiar with. 

 

References:

Website: https://www.shellgame.co/

 

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