In this podcast episode, Krish Palaniappan interviews Andy Hilliard, CEO of Accelerance, about offshoring and building effective globally distributed teams. They discuss the importance of understanding cultural differences in offshoring, the challenges of offshoring for different types of positions, and navigating the risks of offshoring with defined vs undefined vision. In this conversation, Andy Hilliard discusses the challenges and trends in outsourcing software development to offshore service providers. He highlights the importance of having a strong product ownership role and the need for both clients and service providers to invest in developing product ownership capabilities. Andy also emphasizes the proliferation of overnight service providers and the importance of vetting and integrating offshore teams into the client's ecosystem. He discusses the challenges of understanding cultural differences and the need for clients to spend time overseas to build relationships and trust. Finally, he introduces his book, 'Synergia,' which provides a blueprint for building effective globally distributed teams in the new era of software development.
Takeaways
Chapters
00:00 Introduction and Background
06:42 Understanding Cultural Differences in Offshoring
13:01 Offshoring for Different Types of Positions
22:15 Navigating the Risks of Offshoring
28:21 The Role of Product Ownership in Offshore Service Providers
30:13 Challenges of Outsourcing to Service Providers
32:43 The Proliferation of Overnight Service Providers
36:00 The Importance of Leadership Positions in Service Providers
38:22 Understanding Cultural Differences in Offshoring
41:04 The Importance of Trust and Commitment in Offshore Relationships
45:42 The Book: Synergia - A Blueprint for Building Effective Globally Distributed Teams
Andy Hilliard (Accelerance)
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