"One of our ramp agents interacted with our CEO during one of his station visits and mentioned that he had taught himself how to code and that he was interested in technology. Our CEO was able to come back and connect him with recruiters and with our career mobility center [to] learn about a new program that we were just standing up. That employee actually moved from a ramp agent into this program, and our CEO was the one to call and make him an offer."
Kelby Tansey, Manager of Recruitment Marketing, Southwest Airlines
We're Only Human -- Episode 151
Most companies put at least some thought into how they promote their jobs to candidates outside the company. But what about promoting those jobs within the organization? Research shows that two out of three workers have quit a job because of a lack of growth, but 90% of them would have stayed if they had seen a path ahead!
In this episode, Ben talks with Kelby Tansey of Southwest Airlines about how the company makes positions and career choices known to its internal staff. Kelby opens the playbook on how to communicate, what to share, and why they prioritize it at Southwest. If your company is trying to get better at moving people within the business, get ready to take notes.
Show Notes
Your Brain on Change Management-Google's Travis Hahler on We're Only Human
Groundbreaking Research on Organizational Agility with Oracle on We're Only Human
Identifying the Skills of Enterprise Organizations with Starmind on We're Only Human
Blockchain, Skills, and the Future of Work with the Velocity Network Foundation on We're Only Human
Virtual Open Enrollment and Benefits Communication Strategies on We're Only Human
Combining Learning, Technology, and Culture with Christopher Lind on We're Only Human
Compassion and Connection: Keys to a Better 2020 on We're Only Human
We're Only Human 87: This Company Screens Thousands of Candidates to Improve Inclusive Hiring Outcomes
We're Only Human 86: Working on the HR Tasks that Matter with Amit Parmar
WOH 85: Stop Apologizing for Being in HR
We're Only Human 84: Job Seeker Nation Report Shows Anxiety and Opportunity
WOH 83: Balancing Candidate Experience and Objective Hiring with AI
WOH 82: Hiring for Neurodiversity - A Case Study
81: Rethinking Work, Productivity, and Engagement in the Modern Workplace
WOH 80: 11+ Ideas to Engage and Support Your Remote Teams
WOH 79: How Employers Are Responding to Shutdowns, Quarantines, and Coronavirus
WOH 78: Families First Coronavirus Response Act - What Employers Need to Know
WOH 77: Implementing the Agile Talent Acquisition Methodology at BBVA
WOH 76: What a Study of 1,000 SMB Companies Tells Us about HR
WOH 75: What if Your Employees Could Use PTO For Anything They Want
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