Establishing a Center of Excellence when managing a giant Salesforce environment with Param Singh

2025-03-26

In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post. Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products. Finally, we discuss how Param's passion for meditation helps him in his day-to-day job.You c...

In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post.

Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products.

Finally, we discuss how Param's passion for meditation helps him in his day-to-day job.

You can connect with Param on his LinkedIn page here:

https://www.linkedin.com/in/psingh3/

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We hope you enjoy the episode!

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