Joe Sinclair, Senior Digital Analyst at Air New Zealand, joined the show to talk about how digital analytics team evolved at Air New Zealand.
Joe shared many valuable lessons learned by Air New Zealand's airline digital analytics team. He explained how they started from scratch with their digital analytics team, and talked about how the team grew and how they are now working and providing insights throughout the whole airline customer journey.
You can find the full article with the key concepts, quotes, and other notes from our talk with Joe here:
https://diggintravel.com/airline-digital-analytics-evolution-air-new-zealand/
Predicting the Future of Travel
Airline Digital Optimization Maturity: How to Take the Next Step
Airline Ancillary Revenue Leaders Talks [Frontier Airlines Case]
Airline Digital Innovation and Transformation [Wizz Air Case]
How to Build Innovative Airline Digital Products [Southwest Airlines Case]
Airline Digital Cabin Talks: The Importance of Innovation, the ’Negative Space’, and Collaboration
Insights for Ancillary Revenue and Airline Onboard Retailing
Airline Digital Cabin Talks: The Key to Successful Onboard Retailing
Airline Digital Experience Analytics: Understand Your Customers‘ Behavior
Airline Experimentation Talks: How to Make Better and Faster Decisions
Airline Data Talks: How to Implement Advanced Digital Analytics
Airline Innovation Talks: Alberto Terol Conthe, Iberia
Airline Data Talks: Ivan Karlovic, Norwegian
Airline Digital Talks Series: Remus Moraru, Wizz Air
Customer Retention in Travel [Learnings From an Airline, a Digital Company and a Startup]
Airline Industry Digital Outlook: From a Changed Traveler to a Changed Airline
How to Understand Airline User Behavior [American Airlines Case]
How Experimentation Helps You Build Better Travel Digital Products [Booking.com Case]
A Practical Approach to Airline and Airport Robotics and Innovation
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