S1: E5 - Enterprise Service Management: Breaking Down Departmental Barriers

Many service teams face the same similar challenges when trying to align work across different departments. Today we hear from Wout van den Eijnden, a TOPdesker with 7+ years of experience breaking down departmental barriers, and facilitating a streamlined experience for service departments working across more than one unit. “Think big, Start small” is a philosophy that has helped him when working with numerous organizations with this challenge, tune in to hear more tips and tricks.

 

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