Troy Trygstad, Pharm.D., MBA, Ph.D. - Executive Director of CPESN-USA, a network of pharmacies that provides a portfolio of medication optimization and patient care services - talks about the "quality movement" and how it's impacting the practice of pharmacy in community and ambulatory care settings.
Key Lessons: Create supports to help patients to optimally use medications; follow-up is critical; fully engage staff and student pharmacists to deliver care.
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