WIHI - A Podcast from the Institute for Healthcare Improvement
Health & Fitness:Medicine
Date: October 15, 2015
Featuring:
Of all the people who can make a difference in the lives of patients these days, one group that’s rising in importance is community health workers, or CHWs. CHWs are increasingly being utilized by community health centers, office practices, and hospitals to bridge gaps for patients between health care, home, and the community. Since many CHWs come from the same neighborhoods as the patients themselves, there’s a lot of mutual trust right off the bat. This is true whether a CHW is helping a patient manage a chronic illness, develop healthier behaviors, or act on information from a medical appointment that might otherwise be misunderstood or forgotten.
For community health workers and the patients and populations they serve, the questions are many. What are the particular skills and training needed to be an effective CHW? How can CHWs gain greater professional recognition? Largely grant-funded now, how can the work of CHWs become part of standard reimbursement? Where is research underway on the best deployment of CHWs and the contribution they can make to population health? What can be learned from the use of CHWs in other countries?
The growing interest in CHWs is sparking some important discussions and the development of innovative programs. We explored both on this WIHI.
WIHI: Highly Reliable Hospitals: The Work Ahead
WIHI: The Patient Will See You Now: New Technology for New Collaborations
WIHI: The Social Imperative to Demonstrate That Better Care = Lower Costs
WIHI: Have You Had "The Conversation"? Helping Loved Ones Discuss End-of-Life Preferences
WIHI: Removing Barriers to Care with Medical-Legal Partnerships
WIHI: Heard at the Forum: New Ideas and Learning from IHI's 23rd Annual National Forum
WIHI: Night Talks and Nocturnists: New Interventions for the Hospital at Night
WIHI: Health Literacy: New Skills for Health Professionals
WIHI: Organizing for Health: A Story from South Carolina
WIHI: Safety Net Hospitals: Untold Stories of Quality Transformation
WIHI: Family Caregiving, Caregivers, and Compassion
WIHI: Managing Medication Shortage: Best Practices for a Crisis
WIHI: Always Events: Raising Expectations for Patient Experience
WIHI: Payment Reform As We Speak
WIHI: Improving Health Care: The Global View
WIHI: New Models for Patients with Multiple Health and Social Needs
WIHI: Integrity On and Off the Page: A Discussion with JAMA’s (Departing) Editor-in-Chief
WIHI: Leading Across the Continuum
WIHI: Palliative Care = Quality Care
WIHI: The Power to Detect and Improve: Revisiting the IHI Global Trigger Tool and Adverse Events
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