Episode 114: The Conflict Pivot with Tammy Lenski

In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Tammy Lenski to discuss her groundbreaking book "The Conflict Pivot: Turning Conflict into Peace of Mind."

Since 1997 Dr. Tammy Lenski has worked with individuals and organizations worldwide as a mediator, executive coach, speaker, and educator. Her work centres on addressing conflict in ongoing personal, team, and business relationships.

Tammy has mediated thousands of private, court-affiliated, and online cases. She was in eBay's first group of online mediators in 1999 and on the first panel of probate court mediators in the U.S. Co-founder of the world's first master's degree program in mediation, she has taught conflict resolution and negotiation in four university programmes.

Tammy holds a B.A. from Middlebury College, and a master's and doctorate from The University of Vermont. Prior to her ADR career she was a college vice president and dean.

In 2012 the Association for Conflict Resolution recognized Tammy with the Mary Parker Follett award for innovative and pioneering work in the field. Her two books, The Conflict Pivot and Making Mediation Your Day Job, have sold more than 50,000 copies worldwide.

In this enlightening conversation, William and Tammy explore:

🔹 Understanding your "conflict hooks" (competence, autonomy, fellowship, status, reliability, integrity) and how they impact workplace dynamics

🔹 Moving away from "stuck stories" that keep us trapped in conflict cycles

🔹 How to reclaim your personal agency in conflict situations

🔹 The three essential pivots to achieve peace of mind or resolve conflicts

🔹 Practical techniques for recalibration conversations and cognitive reappraisal

💡 Did you know? Managers spend up to 40% of their time addressing team conflicts! This episode provides invaluable tools to reduce that burden.

Find out more about Tammy's work: https://tammylenski.com/ Download free conflict resolution worksheets from her website!

If you enjoyed this episode and would like to see more guests like Tammy, please support us over on Patreon. patreon.com/WorkplacePodcast