I reflect on where we are in the sales world in this episode.
I consider the 3 main channels to start a sales conversation:
The telephone
Social Selling
- all of which are dead and don't work. Or do. Depending on whom you follow.
I then take a look at Gartner's 7 new technologies that will completely change sales between 2024 and 2030 :
Multimodality
Generative AI
AR & VR
Emotion AI
Digital Twin of the Customer
Digital Humans
Machine Customers.
I consider each of these and how they may or may not fit in sales as we believe them to be.
I then reflect on a post I saw from Tom Goodwin, challenging business on "disruption" and how this is the same for Sales.
This leads me to talk to the podcasts I recorded with Jenna Pipchuk of Smart Technologies, born out of the article by Brent Adamson in Feb 2022 - Sales & Marketing is Obsolete.
I end with my thoughts on the most essential aspect of these predictions.
Your customers, past, present and future.
What do you think the future holds for Sales?
Links :
Podcast with Brent Adamson - Death of a Sales man https://alexanderlow.podbean.com/e/the-death-of-a-sales-man/
Podcast with Jenna Pipchuk - Are you becoming obsolete https://alexanderlow.podbean.com/e/are-you-becoming-obsolete/
Gartner https://www.gartner.com/en/articles/7-technology-disruptions-that-will-completely-change-sales?utm_medium=social&utm_source=linkedin&utm_campaign=SM_GB_YOY_GTR_SOC_SF1_SM-SWG&utm_content=&sf262825364=1
Tom Goodwin LinkedIn Post https://www.linkedin.com/feed/update/urn:li:activity:7010598777816240130?updateEntityUrn=urn%3Ali%3Afs_feedUpdate%3A%28V2%2Curn%3Ali%3Aactivity%3A7010598777816240130%29
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