When asked who our customers are, we often default to make a list of audiences that give us money. This is not wrong, but your customers are everywhere - your vendors, your teammates, your friends. Are you recognizing all types of your customers and serving them well?
Revisiting the Customer Experience for Glasses Retailers & Optical Shops
Creating a Great Customer Experience By Working Backwards
Best Customer Experience Practices for EMail Newsletters
Is Streaming Video Becoming Less Customer-Friendly?
Customer Experience Tips for SDK and API Publishers
Would You Buy from You?
DoorDash's Commitment to Customer Experience Learning
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