Retail in airports has changed significantly in recent years. Space that previously may have been set aside for a newsstand or a bookstore has grown into large retail marketplaces that give operators more flexibility on term. That, in turn, allows them much more flexibility on being able to follow trends and understand consumer preferences. It's part of an ongoing concessions wide change that aims to better meet the rising and more diverse set of customer expectations.
Ep. 83 - Erin Del Conte, executive editor, C-Store Decisions
Ep. 82 - Dawn Hunter, concessions director, Seattle-Tacoma International Airport
Ep. 81 - Mark Gale, president & CEO, Ft. Lauderdale-Hollywood International Airport
Ep. 80 - Ken Buchanan, EVP of customer experience and revenue management, Dallas/Fort Worth International Airport
Ep.79 - Jenny Ly, Philadelphia International Airport
Ep. 78 - Paul McGinn, president, MarketPlace Development
Ep. 77 - Randy Hazelton, CEO and co-owner, H&H Hospitality
Ep. 76 - Frederic Estes, president, Estes Enterprises
Ep. 75 - Erin Zwiercan, Jack Duggan's
Ep. 74 - Jeremy Smith, president & CEO, InMotion
Ep. 73 - Roz Mallet, president & CEO, PhaseNext Hospitality
Ep. 72 - Howard Eng, president & CEO, Greater Toronto Airports Authority
Ep. 71 - Manuel Soto, CEO, Skyline Concessions
Ep. 70 - Sarah Imberman, owner, S Levy Food
Ep. 69 - Abby Carey, concessions development manager, Portland International Airport
VIRTUAL RESTAURANTS - Tyler Pitman
VIRTUAL RESTAURANTS - Elizabeth Grzechowiak
VIRTUAL RESTAURANTS - Jeff Livney
Ep. 68 - Mr. Song & Jonathan Song, Plaza Premium Group
VIRTUAL RESTAURANTS - John Reeb
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