What to do When Disaster Strikes with Nancy Michaels

Yikes!  What if one of your service providers STOLE from one of your customers?  Or showed up DRUNK on the job?  What if a “consumer watchdog” reporter ambushed one of your employees?  How would he or she respond? A little thought and planning can keep a bad day from becoming a publicity disaster!  Stuff happens...even to the best companies and most diligent business owners.  Nancy Michaels is here to help!