Real Estate Etiquette

Mind Your Manners: Real Estate Etiquette Tips for Buyers, Sellers & Agents

At Boston Connect Real Estate, we believe that every transaction should be a positive and respectful experience—for buyers, sellers, and agents alike. On the latest episode of Talk Real Estate Roundtable, Sharon McNamara and Melissa Wallace tackled a topic that often goes overlooked but is critically important: real estate etiquette.

Inspired by real-life experiences and stories shared by agents, this episode was packed with useful reminders about how to navigate the home buying and selling process with professionalism, courtesy, and common sense.

📅 Showing Etiquette: Be On Time, Be Prepared

Scheduling showings? Respect the time slots. If you're running late, notify your agent. Sellers often leave their homes, tidy up, and secure valuables for showings—they deserve your punctuality and respect.

Also, don’t use third-party real estate apps thinking you're contacting the listing agent directly. You’re likely connecting with an unrelated agent who doesn’t know the property. If you’re working with a buyer’s agent, let them handle the scheduling.

🐶 No Pets, Please—And Mind the Kids

Bringing dogs or unruly children to a showing? A big no-no. While we love furry friends and know kids can be curious, sellers expect their homes to be treated with care. That includes not jumping on beds or furniture (yes, it happens!).

If you must bring kids, come prepared with quiet entertainment. And definitely leave the sharpies at home—there’s a story involving a child drawing all over their face with permanent marker that’s now part of Boston Connect legend.

🚪 Don’t Show Up Unannounced

This might seem obvious, but it’s worth repeating: do not knock on doors or show up at homes without an appointment. Even if a sign says “Coming Soon,” wait for your agent to book a proper showing. Unannounced visits are invasive and sometimes frightening to sellers.

In one recent situation, a relative of a buyer whose offer wasn’t accepted visited the seller’s home twice to plead their case—causing stress, confusion, and discomfort. That’s a huge breach of etiquette and potentially a legal issue.

🎥 Always Ask Before You Film

Thinking of taking a video during a showing? Ask first. Not all sellers are comfortable having their property recorded, especially if it’s vacant or an estate sale. Your agent should know the seller’s preferences and guide you accordingly.

🤝 Courtesy Is Key—Always

Buyers: be mindful of your behavior during a showing. Sellers: make your property welcoming and accessible. Agents: be honest, punctual, and professional in your communication.

Real estate is a people business. A little kindness and common courtesy go a long way in helping everyone feel respected and supported during the process.

Whether You’re Buying, Selling, or Just Curious—We’re Here to Help

At Boston Connect Real Estate, we guide you with experience, integrity, and a deep respect for the people behind every property.

📞 Call us at (781) 826-8000
🌐 Visit bostonconnect.com
📍 Stop by our Pembroke, MA office