The Government Huddle with Brian Chidester
Government
Megan Gallagher, Head of State and Local Government at WalkMe joins the show to discuss how the emphasis on CX at the Federal level has influenced State and Local governments to become more intentional about experience. We also talk about the importance of change management during the implementation process to support adoption, why data must be a tool that is used in that process, and why governments should be focusing internally on their employees to create better CX for their constituents.
The One with the Strategic Communications Group CEO
The One with the TTS Technology Director
The One with the Oman Smart City Lead
The One with the City of Buffalo CSO
The One with the U.S. Navy Seal Author
The One with the New America Fellow
The One with the Veteran’s Affairs CX Chief
The One with the Sony Pictures Entertainment CSO
The One with the Army Futures Command CIO
The One with the Former NFL Wide Receiver
The One with the Merritt Group Federal SVP
The One with the UiPath Federal CTO
The One with the City of Chattanooga CIO
The One with the ServiceNow Federal CTO
The One with the British Columbia Digital Chief
The One with the AWS Global Public Sector VP
The One with the ACT-IAC CEO
The One with the City of Toronto CTO
The One with the OpenText Compliance Expert
The One with the Human Capital SMEs
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