Story and technology go a long way back with Disney. Since the advent of sound and Mickey Mouse, Walt understood that technology could not only advance the story being told, but give the organization a competitive advantage in the marketplace. From multi-plane cameras to audio animatronics to streaming on Disney+, Disney has had any number of feats--and hundreds of patents! But what really sets Disney off is not High Tech, but High Touch, and we're going to explore what that looks like. From Mobile Ordering to Hey Disney, to Turtle Talk with Crush, we'll look at some innovative approaches Disney has taken, and why they succeed. Along the way, we have some messages--souvenirs you can take home--that will allow you to think how you use technology in your own role or organization.
Know that our next Disney at Work podcast will look at what I see are challenges with what Disney does not do well.
Also...my apologies to those who had sound problems in the first version of this that went out. Talk about Technology NOT done right!
Roy O. Disney‘s Two Final Decisions
Epcot‘s 2021 Festival of the Holidays
Disney‘s Steakhouse 71, Topolino‘s & Toledo: Dining Experience Reviews
6 Big Missing Walt Disney World Resort Hotel Opportunities
Epcot‘s Haunted Mansion: Encanto‘s Casita de Madrigal
Disney‘s Timekeeper: Defying the Impossible & Improbable in Our Performance Journeys
Destination D23 Announcements & Annual Passes Suspended at Walt Disney World
Bliss and Miss at the Magic Kingdom
7 Disney Cruise Line Highlights on Board the Fantasy
Getting Onboard the Fantasy with the Disney Cruise Line
Snow White‘s Enchanted Tale at Disneyland--A Dark Ride with a Happily Ever After!
Should Disney CEO Bob Chapek be Fired, or Man of the Year
Prime Time Cafe Catastrophe
Best Halloween Celebration: Disneyland or Walt Disney World?
What Was It Like to Visit Walt Disney World‘s Magic Kingdom After Opening?
Can You Hack Genie at Walt Disney World?
Do You Need Genie+? Answers at Disney‘s Hollywood Studios
Day One at the Magic Kingdom with the New Genie, Genie+ and Lightning Lane Program
Disney KiteTails and Other Tales at Disney‘s Animal Kingdom
Walt Disney World at 50: Time Magazine‘s 1971 Time Capsule
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